Tours, Visitation Information and COVID-19 Updates

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We appreciate your continued support over the last few months. This is a difficult and complicated time and we appreciate you adhering to our new policies.

The coronavirus disease 2019 (COVID-19) situation continues to evolve and change on almost a daily basis. Please know that we continue to receive updates from the Centers for Disease Control (CDC), and local and state health departments, in order to determine the best course of action to keep our residents safe.

If you have any specific questions or would like additional information, please reach out to our community. We will continue to keep residents and patients, families and staff informed of any positive tests for COVID-19.

TOURS

Terracina Senior Living is now offering in-person tours as well as a variety of personalized touring options. Call to schedule a tour and see if we are the right fit for you or your loved one.

Safety protocols for tours include, but are not limited to:

  • Temperature checks
  • Masks
  • Social distancing

VISITATION OPTIONS

We are pleased to share that we have updated our visitation and resident outing guidelines to reflect guidelines provided by the Centers for Medicare & Medicaid Services (CMS) in conjunction with the CDC. We will continue to follow CMS, CDC, state and local health department guidelines for visitation to provide a safe environment for residents, visitors, and team members during varying phases of coronavirus disease 2019 (COVID-19). Please note the following information:

Fully vaccinated refers to a person who is ≥2 weeks following receipt of the second dose in a 2-dose series, or ≥2 weeks following receipt of one dose of a single-dose vaccine, per the CDC’s Public Health Recommendations for Vaccinated Persons.

We are allowing the following visitation options:

  • Indoor visits
  • Outdoor visits
  • Window visits
  • Compassionate Care visits, including end-of-life visits

VISITATION GUIDELINES

  • Outdoor visitation is preferred even when a resident and visitor are fully vaccinated against COVID-19 as it generally poses a lower risk of transmission due to increased space and airflow
  • No visitors (other than compassionate care and essential caregivers) for unvaccinated residents IF the community’s county positivity rate is >10% and <70% of the residents have been fully vaccinated
  • No visitors (other than compassionate care and essential caregivers) for residents with confirmed COVID-19 until the resident has met the criteria to discontinue Transmission-Based Precautions
  • No visitors (other than compassionate care and essential caregivers) for residents in quarantine, whether vaccinated or unvaccinated, until they have met criteria for release from quarantine
  • No visitors (other than compassionate care and essential caregivers) for residents in a unit with a current COVID-19 outbreak (one or more positive cases in a unit)
  • Indoor visitation must be scheduled in advance.
  • To schedule your visits:
    • Terracina Grand: Please schedule using OnceHub. Alternatively, please call 239-455-1459 and receptionist will assist you to schedule your visit.
    • Villa at Terracina Grand: Please schedule using OnceHub. Alternatively, please call 239-354-8000 and receptionist will assist you to schedule your visit. Visiting hours will be open daily from 9 a.m. to 7:45 p.m. No more than two visitors may visit the resident at any given time. In-room visitation may not last more than 60 minutes.
    • Gardens at Terracina Health & Rehabilitation: Please call 239-348-6000 and the receptionist will assist you to schedule your visit. Visitation must be scheduled by 4 p.m. for visitations the following day. Visiting hours will be open daily from 9 a.m. to 4 p.m. No more than two visitors may visit the resident at any given time. In-room visitation may not last more than 30 minutes.
  • Upon entering the community, all visitors must:
    • Check-in at the front desk and be screened upon entering the community for signs and symptoms of COVID-19 per the CDC
    • Clean your hands upon arrival and before leaving. We have hand sanitizer for your convenience and use
    • Wear a mask at all times (covering mouth and nose)
    • Social distance at least six feet between other residents and team members in the community
    • Follow instructional signage throughout the community
    • Visitors will go directly to the resident’s room or the designated visitation area
  • Residents who are fully vaccinated can choose to have close contact, including touch, with their visitor while wearing a well-fitting face mask and performing hand hygiene before and after

RESIDENT OUTING GUIDELINES

Terracina Grand:

  • Quarantining is not required for anyone who has tested negative prior to admission or discharged from a hospital using the symptom-based strategy
    • The exception would be if the resident had a recent exposure to someone with suspected or confirmed COVID-19, in which case a 14-day quarantine period will be implemented
  • If admitting a resident with an unknown status (has not tested positive for COVID-19 nor been suspected of having COVID-19), they would need to be isolated for 14 days or until they receive a negative test result.
  • All residents returning from outings will continue to be screen for signs and symptoms of COVID-19.

Villa at Terracina Grand and Gardens at Terracina Health & Rehabilitation:

  • Quarantining is not required for anyone who has tested negative prior to admission or discharged from a hospital using the symptom-based strategy
    • The exception would be if the resident had a recent exposure to someone with suspected or confirmed COVID-19, in which case a 14-day quarantine period will be implemented
  • If admitting a resident with an unknown status (has not tested positive for COVID-19 nor been suspected of having COVID-19), they would need to be isolated for 14 days or until they receive a negative test result.
  • All residents returning from outings will continue to be screen for signs and symptoms of COVID-19.
  • Vaccinated patients who leave the facility for a medical appointment will not be quarantined unless they are exposed to someone suspected of having COVID-19.
  • Non-vaccinated patients who utilized medical transportation will not be subject to quarantine.

COMMUNITY UPDATES

Our preventative measures include, and are not limited to, the following:

  • Residents and patients are reminded to practice social distancing, wear masks, and wash their hands frequently.
  • Terracina Grand and Villa at Terracina Grand:
    • Small internal resident activity groups are being offered and we continue to offer digital and virtual group interactions when technology is available.
  • Gardens at Terracina Health & Rehabilitation:
    • Internal and external resident activity groups have been canceled but we are offering digital and virtual group interactions when technology is available.
  • Dining has been addressed for safe social distancing such as appropriate spacing in dining rooms, dining in apartment home or take away options.
  • Transportation services have been reduced to essential appointments only.
  • We are continuing to screen all staff as they enter the community per CDC guidelines including taking temperatures and we are instructing them to stay home if they are sick.
  • Staff are required to wear appropriate personal protective equipment while at work.

COVID-19 VACCINATIONS

In December 2020, the CDC formally approved that the first COVID-19 vaccines go to health care workers and residents of long-term care and assisted living communities.

Terracina Grand and Villa at Terracina Grand: Our community partnered with CVS Pharmacy to offer and administer the COVID-19 vaccine to residents and team members. Vaccine clinics were scheduled on January 21, 2021, February 11, 2021, and March 4, 2021.

Gardens at Terracina Health & Rehabilitation: Our community partnered with Walgreens Pharmacy to offer and administer the COVID-19 vaccine to residents and team members. Vaccine clinics were scheduled on December 23, 2020, January 13, 2021, and February 3, 2021.

Learn more about the COVID-19 vaccine by visiting the CDC website.

Click here to read more about how the COVID-19 vaccinations bring hope for a brighter 2021 for residents and team members.

Visitation and activities subject to change.

Last updated 5/6/2021


All visitors must:

Check in at the front desk for a screening per CDC guidelines.

Clean your hands upon arrival and before leaving. We have sanitizer for your convenience and use.

Always cover your cough. Use a tissue or your sleeve when you cough or sneeze.

Clean your hands after coughing or sneezing.


Looking for a way to help?

Nationwide, there are shortages of Personal Protective Equipment (PPE) like face masks, gloves, and disinfectant wipes. These items help to keep healthcare workers healthy and enhance their safety as they are the front-line fighters against COVID-19. Our community is a registered drop-off site. For more information on how to donate, please visit GetUsPPE.org and make a difference today! #GetUsPPE


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