Helping team members grow personally and professionally is key to providing the best service to residents and clients. We are proud of our 55 year history and to be one of the most respected names in senior living & healthcare and residential living, managing communities with more than 4,300 team members nationwide. With a seasoned team of professionals, we offer a special flair and style that celebrates every stage of life.

Platinum Service® is the centerpiece of our promise to each resident, family, student, client, and all those we serve to deliver the highest quality of service. Each team member receives 12 or more hours of individualized Platinum Service® training, equipping them with the knowledge, skills and abilities to provide exceptional customer service. View the 20 Platinum Service® Standards. OUR PLATINUM SERVICE® PLEDGE: “Providing unparalleled service is the focus of our team efforts and my main personal role. I am committed to following and supporting our service philosophy.”

Team members state that serving a greater purpose is the most rewarding aspect of their career. This shows in the annual team member engagement surveys where the companies typically outrank competitors not only as a great place to work, but also as a place they would recommend for a family member.