NAPLES, Fla. (August 26, 2020) – Villa at Terracina Grand, a premier memory care community on the Terracina Senior Living campus, has been recognized as a 2020 recipient of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care.
The Bronze award is the first of three progressive award levels devised by the AHCA/NCAL National Quality Award Program. The program encourages continuous learning, development, and execution of integrated quality systems to achieve performance excellence. The program honors communities who have demonstrated their commitment to improving care for seniors and persons with disabilities.
“I’m glad to see the positive effect our Pearls of Life® memory care neighborhood has had with our residents, and how we can continue to develop more services in the future,” said David Saunders, executive director of Villa at Terracina Grand. “I’m very proud of our team and their commitment to providing care for our residents.”
The National Quality Award Program, established by AHCA/NCAL in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which also serves as the foundation for the metric-based AHCA/NCAL Quality Initiative. The Baldrige framework helps organizations among different business sectors improve organizational effectiveness and achieve strategy-driven performance.
The Award Program consists of three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision for success, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality Award, Villa at Terracina Grand may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.